Terms of service

Overview

Welcome to Sundrip Co. The terms “we”, “us” and “our” refer to Sundrip Co.

Sundrip Co. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with an online shopping experience (the “Services”). Sundrip Co. is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with any policies referenced within them, describe your rights and responsibilities when you use our Services.

Please read these Terms of Service carefully before accessing or using our website.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

Section 1 – Access and Account

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or territory of residence, or that you have given consent for any of your minor dependants to use the Services on devices you own, purchase or manage.

To use the Services, including browsing our online store or purchasing products, you may be asked to provide information such as your email address, billing, payment and shipping information.

You agree that the information you provide is accurate, current and complete and that you have the necessary rights to provide this information.

You are responsible for maintaining the security of your account credentials and for activity occurring through your account.

Section 2 – Our Products

We make every effort to accurately display and describe our products, including product colours, images, features and descriptions.

However, colours and appearance may vary slightly depending on your device, screen settings and display configuration.

Product descriptions, pricing and availability may be updated from time to time. We reserve the right to discontinue products or limit product quantities where reasonably necessary.

Nothing in these Terms is intended to exclude any rights or remedies that cannot legally be excluded.

Section 3 – Orders

When you place an order with Sundrip Co., you are making an offer to purchase the products in your order.

We reserve the right to accept, decline or cancel an order where reasonably necessary, including where a product is unavailable, there is an error in pricing or product information, we suspect fraudulent activity, or we are unable to fulfil the order.

Payment must be successfully processed before your order can be fulfilled.

Please review your order carefully before submitting it. If you need to make a change or request a cancellation, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made once an order has been processed or dispatched.

If we cancel an order after payment has been received, we will provide an appropriate refund.

Purchases are also subject to our Returns & Refunds Policy and Shipping Policy.

Section 4 – Prices and Billing

Prices, discounts and promotions may change without notice.

The price charged for a product will be the price displayed at the time your order is placed, subject to the correction of genuine errors where permitted by law.

Shipping costs and any applicable charges will be displayed at checkout where applicable.

For international orders, customs duties, taxes or import charges may apply depending on the destination country. These charges are generally the responsibility of the customer unless otherwise stated.

You agree to provide current, complete and accurate purchase, payment and account information when placing an order.

Section 5 – Shipping and Delivery

Delivery timeframes provided by Sundrip Co. are estimates and may vary depending on your location, shipping provider and circumstances outside of our control.

Orders are processed and dispatched in accordance with our Shipping Policy.

Please refer to our Shipping Policy for further information regarding processing times, delivery estimates, tracking, pre-orders and shipping delays.

Section 6 – Intellectual Property

Unless otherwise stated, the content available through Sundrip Co., including our brand name, logos, product names, designs, photographs, graphics, text, videos and other content, is owned by or licensed to Sundrip Co. and is protected by applicable intellectual property laws.

The Services and their content are provided for your personal, non-commercial use.

You must not reproduce, distribute, modify, republish, sell or commercially exploit our content without prior written permission from Sundrip Co., except where permitted by law.

Sundrip Co. names, logos, designs and slogans must not be used without our prior written permission.

Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify or its respective owners.

Section 7 – Optional Tools

We may provide access to tools or services offered by third parties that we do not control.

Your use of third-party tools may be subject to the relevant third party's terms and policies.

We may also introduce new features, tools or resources through our Services from time to time. These will form part of the Services and may be subject to these Terms.

Section 8 – Third-Party Links

Our Services may contain links to websites or services operated by third parties.

We are not responsible for the content, accuracy, policies or practices of third-party websites.

If you choose to access a third-party website or purchase products or services from a third party, you should review their applicable terms and policies.

Section 9 – Relationship With Shopify

Sundrip Co. is powered by Shopify, which enables us to provide the Services to you.

However, purchases made through our store are made directly with Sundrip Co.

Shopify is not the seller of the products purchased from Sundrip Co. and is not responsible for fulfilling your order or providing remedies in relation to products sold by Sundrip Co., except to the extent required by applicable law.

Section 10 – Privacy Policy

Personal information collected through our Services is handled in accordance with our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process personal information in connection with your use of our store.

Please review our Privacy Policy for further information about how personal information is collected, used, stored and shared.

Section 11 – Feedback

If you submit feedback, reviews, suggestions, photographs or other content to Sundrip Co., you confirm that you have the right to provide that content and that it does not violate the rights of another person.

Where you provide content for publication or promotional use, you grant Sundrip Co. permission to use, reproduce and display that content in connection with our business and Services, subject to applicable law.

We reserve the right to remove content that is unlawful, offensive, misleading or infringes the rights of another person.

Section 12 – Errors, Inaccuracies and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates or product availability.

We reserve the right to correct errors, inaccuracies or omissions and update information where necessary.

Where an error affects an order you have already placed, we will contact you where appropriate and deal with the order in accordance with applicable law.

Section 13 – Prohibited Uses

You may only use our Services for lawful purposes.

You must not use the Services to engage in unlawful, fraudulent, abusive or malicious activity; infringe intellectual property or other rights; transmit viruses or malicious code; collect another person's personal information without authorisation; interfere with the security or operation of the Services; or attempt to gain unauthorised access to any part of the Services.

We may restrict or terminate access to the Services where we reasonably believe these Terms have been breached.

Section 14 – Termination

We may suspend or terminate your access to the Services where reasonably necessary, including where you breach these Terms or use the Services unlawfully.

Any obligations or liabilities incurred before termination will continue to apply where appropriate.

Section 15 – Disclaimer of Warranties

We aim to keep our website and Services accurate, available and functioning properly. However, we cannot guarantee that access to the website will always be uninterrupted, secure or error-free.

To the maximum extent permitted by law, we do not make warranties or representations beyond those expressly stated in these Terms or required by applicable law.

Nothing in these Terms excludes, restricts or modifies any guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Section 16 – Limitation of Liability

To the maximum extent permitted by law, Sundrip Co. will not be liable for indirect, incidental or consequential loss arising from your use of the Services where such liability may lawfully be excluded.

Nothing in these Terms excludes or limits liability where it would be unlawful to do so.

Section 17 – Indemnification

To the extent permitted by law, you agree to indemnify Sundrip Co. against losses, claims or liabilities reasonably arising from your unlawful use of the Services, your breach of these Terms, or your infringement of another person's rights.

Section 18 – Severability

If any provision of these Terms is determined to be unlawful, invalid or unenforceable, that provision will be treated as severed to the extent necessary without affecting the validity and enforceability of the remaining provisions.

Section 19 – Waiver and Entire Agreement

If we do not immediately exercise or enforce a right under these Terms, this does not mean we have waived that right.

These Terms, together with the policies and other terms referenced on our website, constitute the agreement between you and Sundrip Co. regarding your use of the Services.

Section 20 – Assignment

You may not transfer or assign your rights or obligations under these Terms without our prior written consent.

We may transfer or assign our rights and obligations where permitted by law.

Section 21 – Governing Law

These Terms of Service are governed by the laws applicable in Queensland, Australia.

Nothing in these Terms is intended to restrict any rights you may have under applicable Australian law.

Section 22 – Headings

Headings are included for convenience only and do not affect the interpretation of these Terms.

Section 23 – Changes to Terms of Service

We may update these Terms of Service from time to time by publishing an updated version on our website.

Where required by law, we will provide notice of material changes.

The most current version of our Terms of Service will be available on this page.

Section 24 – Contact Information

If you have any questions about these Terms of Service, please contact us at:

Sundrip Co.
Email: courtney@sundripco.com.au